Shipping policy
Shipping Policy
Thank you for shopping at NuoireWard. We are committed to delivering your order of T-Shirts & Tops, Pants & Trousers, and Skirts in a timely and secure manner. Please review our shipping policy below for details on how we process and deliver your purchases.
Shipping Method
NuoireWard offers a single, reliable shipping option: Standard Shipping. This method is available for all orders placed through our online store. We do not offer expedited or express shipping at this time.
Shipping Costs
Shipping fees are calculated based on the total weight of your order and the destination address. There are no free shipping promotions or waivers available. The exact shipping cost will be displayed at checkout before you complete your purchase. Please note that additional customs duties or taxes may apply depending on your location, and these are the responsibility of the customer.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email at the address provided during checkout once your order has been shipped.
Delivery Time
Standard Shipping delivery times vary by destination:
- Domestic orders: 5–10 business days
- International orders: 10–20 business days
Please note that these are estimates and actual delivery times may be affected by customs clearance, local postal services, or unforeseen delays. NuoireWard is not responsible for delays caused by third-party carriers or customs.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery through the carrier’s website. If you do not receive tracking information within 5 business days of placing your order, please contact us at [email protected].
Shipping Address
Please ensure that your shipping address is accurate and complete at the time of purchase. NuoireWard is not responsible for orders delivered to incorrect addresses provided by the customer. If you need to update your shipping address after placing an order, please email us immediately at [email protected]. We will do our best to accommodate changes if the order has not yet been shipped.
Lost or Damaged Items
If your order is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date at [email protected]. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund. Please include your order number and a description of the issue in your email.
Contact Us
For any questions or concerns regarding your shipment, please reach out to our support team at [email protected]. We are here to help.